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Q&A

Clear answers before anyone trusts you with money.

The practical questions people ask before joining Venaya: safety, bank access, pricing, countries, subscriptions, and what the product actually does.

Trust is a product feature.

Venaya is intentionally manual-first at launch: no bank card connection, no payment required to start, and no confusing promise that the product cannot keep yet. Pro is optional and billed securely through Stripe.

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Getting started

Is Venaya free?

Yes. The Free plan does not require a credit card. It helps people understand their money, start tracking manually, and build confidence before deciding whether an optional paid upgrade is worth it.

Do I need to share my bank login?

No. Venaya is intentionally manual-first. You log your own transactions, which means your bank credentials stay completely private — Venaya never asks for them.

Who is Venaya for?

Venaya is for people at different life stages: students, new workers, freelancers, parents, people between jobs, retirees, and anyone rebuilding their money rhythm.

Privacy & security

Can Venaya see my bank account?

No. Venaya does not connect to your bank — ever. You log transactions yourself, which keeps your financial credentials completely out of Venaya's hands.

Is Venaya financial advice?

No. Venaya gives educational guidance, habit tracking, and product insights. It is not a bank, broker, or financial advisor.

What happens if I lose internet?

Venaya should never feel like a blank screen. The launch version is shaped around graceful loading, empty, and error states, while full offline sync can come later.

Product

What is Status Mode?

Status Mode adapts Venaya to someone’s current life stage. A student, a freelancer, and someone between jobs should not see money in exactly the same way.

What is the Venaya Score?

It is a 0-100 financial health signal based on savings, emergency fund, budget discipline, debt, habits, goals, and financial confidence.

Is Venaya only for Switzerland?

No. Venaya should feel global from the beginning. Currency, language, and local context can adapt over time without making the product Swiss-only.

Plans

What is included in the Free plan?

The Free plan includes the core experience: dashboard, manual transactions, budgets, visual savings goals, basic insights, Venaya Score, and manual currency conversion.

What belongs in Pro?

Pro is for deeper automation and personal intelligence: receipt scanning, investment views, net worth tracking, reports, forecasting, scenario modelling, and subscription optimization. Teams is for shared planning. Business is for advisor/admin work, exports, controls, and reporting.

Will there be monthly and yearly subscriptions?

Yes. Pro is available monthly or yearly, with a 14-day free trial before the first charge. Stripe handles card details, invoices, payment changes, and cancellation.

Still wondering?

Ask the question before it becomes confusion.

Contact Venaya